Your solution is only as strong as the people who use it.
Whether you're optimizing a Salesforce platform, launching a new product, or building climate tech solutions—adoption matters. We help enterprise teams, Salesforce partners, SaaS companies, and mission-driven startups identify hidden barriers and design for real adoption.
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What clients say.
Lucas is more than a UX designer — he is a business designer and creative technologist that leverages design to drive business outcomes. He understands the need for speed, grit, collaboration, intellect, and exploration. When you hire Lucas, you get far more than just a designer — you get a partner for your business.
What sets Lucas apart is his ability to blend creativity with practicality. His designs are not just engaging and appealing — they are holistic, considering all aspects from a user's perspective to the business objectives, making his contributions invaluable to our projects.
I will always be grateful to Lucas for our time together at BCG — especially his structured approach to framing projects that seemed nearly impossible to solve on day one, all the way through to the collaboration and partnership in the weeds that delivered a successful outcome.
His skill set, adaptability, and professionalism make him a great asset to the design team. He's both a hands-on designer and a leader in the UX space. I know he will do what it takes to get a project over the finish line.
Fennec Design Studio did an amazing job at guiding us through the design process from start to finish for a complicated Salesforce project. Lucas saved us hours of development time by helping us work through the UX and supplying us with beautiful mockups that simplified a complex problem.
His empathic and collaborative approach to understanding problems and working through solutions drove huge value both in serving our client needs and helping to improve the working dynamics within our team.
One core problem. Multiple contexts.
We solve one core problem across multiple contexts: hidden barriers between your solution and your users.
UX Research
We uncover what's blocking adoption—before you waste months building the wrong thing. Stakeholder interviews, user research, usability testing, and platform audits that reveal not just what's broken, but why users are abandoning your solution.
130K-employee onboarding researchAI-Enhanced Design
We use AI to accelerate pattern discovery and explore more concepts faster—without sacrificing the strategic judgment that makes design actually work. The result: enterprise-quality work at startup speed.
AI platform for consultantsUX / UI Design
Complex workflows, multi-user systems, permission layers—these aren't solved by visual polish. We design for the real complexity your users face, then make it simple enough to adopt.
Aerospace Salesforce portalProduct Strategy & Design
For teams without senior design leadership, we step in as your strategic partner — connecting business goals to product decisions, and product decisions to experiences that actually work.
AI banking platformDigital Experiences
End-to-end design for web applications, customer portals, and enterprise SaaS. From discovery through design system to final handoff, we build the experience layer that turns complexity into clarity.
Data marketplace for BCGDesignOps
Scaling a design practice takes more than adding designers. We help organizations build the operational infrastructure behind good design work — team structure, hiring advisory, design systems governance, tooling standards, and the processes that keep quality consistent across critiques, reviews, and handoffs.
330K-user Salesforce redesignChoose the engagement that fits.
Some problems need a focused sprint. Others need a sustained partner. These are our standard models—but we're always open to customizing the engagement to fit your stage, scope, and timeline.
Discovery Sprint
Fixed ScopeA structured sprint to define the problem, align stakeholders, and produce a prioritized roadmap—validated by real users. The right starting point for any new product, platform, or major redesign.
Book a CallProject-Based Design Engagement
Fixed ScopeEnd-to-end UX and UI design from strategic discovery through high-fidelity prototypes and developer handoff. For teams moving from validated concept to a design that's ready to build.
Book a CallStrategic Retainer
RetainerEmbedded senior design partnership on your cadence—design reviews, research cycles, design system stewardship, and strategic advisory. For organizations with continuous design needs.
Book a CallFrom overwhelmed by the tools to confident in your process.
A free guide for designers navigating an overwhelming tool landscape — and how to build a process you can actually trust.
- Cut through AI tool overwhelm and build a workflow that actually sticks
- A clear framework for choosing the right tools for the right tasks
- How to build confidence in your design process — even when the landscape keeps shifting
- Practical strategies for enterprise designers navigating constant tooling change
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Ready to move forward?
If you're dealing with slow adoption, a Salesforce implementation that needs UX expertise, a climate tech solution that needs a business case, or a product that needs to move from strategy to execution—let's talk about what's possible.
