Is this a fit?
We tend to be most useful when:
- Work moves across several teams and tools, and things get lost between them
- You've invested in a system (Salesforce, an ERP, a portal) and people work around it
- Leadership can't get a clear picture without manual effort
- You're about to buy, migrate, or hire, and want to make that decision with better information
- The stakes are high enough that the plan needs to be right, not just fast
- Your customers or employees feel the gaps between teams and tools, and you need a customer experience strategy that fixes the system, not just the screens
Three ways to work together.
These are our standard engagement models — but we're always open to customizing the structure to fit your stage, scope, and timeline. Most engagements evolve from one model to another as your needs change.
Packaged Sprint
Fixed Price- ●Teams with a specific, bounded problem and a defined budget
- ●Founders who need fast results without a long scoping process
- ●Organizations that want to see value before committing to a larger engagement
- ●Anyone who wants to know exactly what they're getting — and what it costs — before they start
- ✓Defined deliverables and timeline agreed upfront
- ✓Senior designer leading execution from day one
- ✓Clear, structured handoff at the end of the sprint
- ✓Path to a Project-Based Engagement if the work reveals a larger need
Exactly what's on the label. Defined deliverables, fixed price, no scope creep. The fastest way to get senior design thinking applied to a specific problem — without the overhead of scoping a custom engagement.
Project-Based Design Engagement
Fixed Scope- ●Validated concepts moving to MVP or full product design
- ●Enterprise teams tackling a specific platform or experience challenge
- ●Salesforce implementations that need UX expertise
- ●Organizations designing for complex users or multi-stakeholder adoption
- ✓Strategic discovery and stakeholder alignment
- ✓User research and testing with target users or buyers
- ✓Wireframes, task flows, and journey maps
- ✓High-fidelity UI designs
- ✓Interactive prototypes (Figma)
- ✓Usability testing and iteration
- ✓Design system documentation
- ✓Developer handoff package
A complete, research-grounded design that's ready to build. We deliver designs that are designed for adoption, integration, and measurable outcomes.
Strategic Retainer
Retainer- ●Growing SaaS companies with continuous product needs
- ●Enterprise teams managing multiple platforms or evolving implementations
- ●Organizations that need embedded senior design leadership
- ●Teams building or maturing a design practice over time
- ✓Regular design reviews and strategic advisory
- ✓UX research cycles and synthesis
- ✓Wireframes and high-fidelity designs for new features
- ✓Design system maintenance and expansion
- ✓Team coaching and design critique
- ✓Stakeholder facilitation and alignment workshops
A design partner embedded with your team, understanding your context, users, and business goals. Consistent senior design presence without the overhead of a full-time executive.
Transparency about what drives cost.
Every project is different. Here's what we actually consider when we talk pricing.
Scope & Complexity
A UX audit of a single platform is smaller than designing a multi-cloud enterprise experience. We're transparent about what 'scope' means for your project.
Research Intensity
If you need deep user research with 20+ interviews across three geographies, that's different than validating with 5 internal stakeholders. Both are valuable—they're just different investments.
Team Composition
Most engagements are led and delivered by Lucas directly. When a project needs engineering, Salesforce development, or additional specialists, we bring in trusted partners and stay accountable for the design work. You pay for what the project needs, not for a bench.
Timeline & Urgency
If you need something in 2 weeks versus 8 weeks, that affects availability and resource allocation. We're transparent about rush costs.
Iteration & Testing
If you want two rounds of usability testing versus five rounds, that changes the engagement. We discuss trade-offs early.
Outcomes You're Optimizing For
Are you optimizing for launch speed, adoption rate, cost reduction, or integration simplicity? That informs design priorities and what we measure success against.